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How 365aec Handles Your Personal Information

Your account data, payment details, and session activity are handled with care — and this page explains exactly what we collect, why we collect it, and how you can request changes.

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to correct account information, or need to submit a data request, our support team handles these directly. Responses are sent to the contact details registered on your account.

What This Privacy Policy Covers

365aec Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 365aec, we collect the information needed to run your account and process transactions — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. We collect this data to verify your identity, process

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deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. Transaction records tied to your bKash, Nagad, or Rocket wallet are retained for the period required by applicable financial and legal obligations. Device data — browser type, IP
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address, session timestamps — is collected automatically when you access the platform on mobile or desktop. You can request a copy of the data we hold on your account by contacting our support team. Availability of this service depends on your local law and the eligible
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regions we operate in. If you are accessing from Bangladesh, your data is processed in accordance with the terms set out here and subject to the laws applicable in your jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at 365aec. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Deposits and withdrawals through bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference data needed to reconcile your transaction history — never your wallet PIN or full credentials.

Cookie and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for the period required after closure under applicable financial regulations. You may request deletion of non-mandatory data by contacting support.

Access and Correction

You have the right to request a copy of your personal data or ask us to correct inaccurate details. Submit your request through live chat or email and we will respond to the address on your account.

Common Questions About Your Data

These are the questions we hear most often about how personal information is handled on 365aec. If your question is not here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected automatically when you access the platform.

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers bound by confidentiality obligations.

We retain records for the period required under applicable financial and legal obligations. Non-mandatory data can be requested for deletion by contacting our support team after account closure.

Contact us through live chat or email with your registered account details. We will compile and send your data to the contact address on file within a reasonable timeframe.

Yes. Basic details like your contact number and preferred payment method can be updated in account settings. For other corrections, contact support directly and we will process the change.

We use session and analytics cookies. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how your account session and login function on mobile or desktop.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info365Aec Banking InfoTerms & Conditions

How 365aec Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Payment Data Security

Cookie and Session Data

Data Retention

Access and Correction

Common Questions About Your Data

01 What personal data does 365aec collect when I open an account?

02 Does 365aec share my data with third parties?

03 How long is my account data kept after I close my account?

04 How do I request a copy of the data held on my account?

05 Can I update or correct my personal information?

06 How does 365aec handle cookies and what are my options?

Privacy Policy

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